Phone Answering Philosophy

Speak with a smile on your face and in a happy, welcoming tone of voice

Appointment Time Allocation

• Always use the DAMS Bot to determine the time needed for the appointment.
• Always try to fill in the next available appointment time.
• Always aim to stack appointments without gaps between them.
• Always check if the patient is an existing client in the Appointment Software.
• Always send new patients the Email Form from the PMS software

Closing Message: We look forward to meeting you and helping you achieve the smile you’ve always wanted.